Security Operations Manager
LOCATION: Chelsea
SHIFT PATTERN: as required, 45 hours per week
SALARY: Competitive
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (email address removed). We're here to help!
Overview
ABM delivers security services within high-profile, globally recognised environments where safety, performance, and reputation are intrinsically linked.
We are seeking an exceptional Security Account Manager to lead the delivery of security services across the Chelsea Football Club estate, including Stamford Bridge and Cobham Training Ground.
This is a critical leadership role responsible for the end-to-end security operation across both non-matchday and matchday environments. The successful candidate will oversee a core security team across both sites, with responsibility for scaling and leading a significantly increased workforce during matchdays and major events.
You will be a highly visible leader, responsible for operational excellence, stakeholder confidence, and continuous improvement, ensuring the security function is proactive, intelligence-led, and aligned to both ABM standards and the client’s expectations.
Key Responsibilities
Operational Leadership
Take full ownership of security operations across Stamford Bridge and Cobham Training Ground
Lead and manage the core security teams across both sites, ensuring consistent, high-quality service delivery
Oversee matchday security operations, including the mobilisation and management of an expanded workforce (circa +50 officers)
Ensure effective planning, coordination, and execution of all matchday and event security activity
Client & Stakeholder Management
Act as the senior point of contact for Chelsea FC and associated stakeholders
Build and maintain strong, trusted relationships across client teams and partner agencies
Provide clear reporting on performance, risks, and service delivery
Performance & Commercial Management
Deliver all contractual KPIs and service level agreements
Manage labour hours, resource allocation, and budgets in line with contract requirements
Drive operational efficiency whilst maintaining high service standards
Security Strategy & Continuous Improvement
Lead a culture of continuous improvement, identifying opportunities to enhance service delivery and reduce risk
Embed intelligence-led security practices, ensuring emerging threats and risks are understood and acted upon
Work closely with ABM’s Corporate Security and Intelligence functions to inform decision-making
Compliance & Governance
Ensure full compliance with all relevant legislation, SIA requirements, and company policies
Maintain robust audit, inspection, and assurance processes across both sites
Ensure all staff are trained, competent, and operating in line with agreed procedures
People Leadership
Lead, develop, and inspire a high-performing security team
Promote and embed ABM’s core values and behavioural standards across the operation
Ensure effective supervision, performance management, and succession planning
Incident & Risk Management
Take ownership of incident response, investigation, and escalation processes
Ensure preparedness for a range of scenarios, including major incidents and emergency response
Maintain strong situational awareness across both sites at all times
Reporting Line
Reports to: General Manager
Dotted line to: Director of Corporate Security & Contingency Planning
Essential Skills & Experience
Proven experience in a senior security leadership role within a complex, high-profile environment
Strong operational experience in event security, stadiums, or large public-facing venues
Demonstrable experience managing large, multi-layered teams
Excellent stakeholder management and communication skills
Strong understanding of intelligence-led security and threat/risk management
Experience managing budgets, resources, and contractual performance
In-depth knowledge of security legislation, compliance, and best practice
Ability to operate effectively in fast-paced, high-pressure environments
Desirable
Experience within Premier League / elite sports environments
Background in police, military, or specialist security roles
Experience within integrated FM or multi-service contracts
Working Pattern
Full-time, site-based role split between Stamford Bridge and Cobham Training Ground
Regular attendance required on all home matchdays and key events
Flexibility required to support evenings, weekends, and peak operational periods
Benefits
We’re proud to offer a great range of benefits including:
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
SHIFT PATTERN: as required, 45 hours per week
SALARY: Competitive
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (email address removed). We're here to help!
Overview
ABM delivers security services within high-profile, globally recognised environments where safety, performance, and reputation are intrinsically linked.
We are seeking an exceptional Security Account Manager to lead the delivery of security services across the Chelsea Football Club estate, including Stamford Bridge and Cobham Training Ground.
This is a critical leadership role responsible for the end-to-end security operation across both non-matchday and matchday environments. The successful candidate will oversee a core security team across both sites, with responsibility for scaling and leading a significantly increased workforce during matchdays and major events.
You will be a highly visible leader, responsible for operational excellence, stakeholder confidence, and continuous improvement, ensuring the security function is proactive, intelligence-led, and aligned to both ABM standards and the client’s expectations.
Key Responsibilities
Operational Leadership
Take full ownership of security operations across Stamford Bridge and Cobham Training Ground
Lead and manage the core security teams across both sites, ensuring consistent, high-quality service delivery
Oversee matchday security operations, including the mobilisation and management of an expanded workforce (circa +50 officers)
Ensure effective planning, coordination, and execution of all matchday and event security activity
Client & Stakeholder Management
Act as the senior point of contact for Chelsea FC and associated stakeholders
Build and maintain strong, trusted relationships across client teams and partner agencies
Provide clear reporting on performance, risks, and service delivery
Performance & Commercial Management
Deliver all contractual KPIs and service level agreements
Manage labour hours, resource allocation, and budgets in line with contract requirements
Drive operational efficiency whilst maintaining high service standards
Security Strategy & Continuous Improvement
Lead a culture of continuous improvement, identifying opportunities to enhance service delivery and reduce risk
Embed intelligence-led security practices, ensuring emerging threats and risks are understood and acted upon
Work closely with ABM’s Corporate Security and Intelligence functions to inform decision-making
Compliance & Governance
Ensure full compliance with all relevant legislation, SIA requirements, and company policies
Maintain robust audit, inspection, and assurance processes across both sites
Ensure all staff are trained, competent, and operating in line with agreed procedures
People Leadership
Lead, develop, and inspire a high-performing security team
Promote and embed ABM’s core values and behavioural standards across the operation
Ensure effective supervision, performance management, and succession planning
Incident & Risk Management
Take ownership of incident response, investigation, and escalation processes
Ensure preparedness for a range of scenarios, including major incidents and emergency response
Maintain strong situational awareness across both sites at all times
Reporting Line
Reports to: General Manager
Dotted line to: Director of Corporate Security & Contingency Planning
Essential Skills & Experience
Proven experience in a senior security leadership role within a complex, high-profile environment
Strong operational experience in event security, stadiums, or large public-facing venues
Demonstrable experience managing large, multi-layered teams
Excellent stakeholder management and communication skills
Strong understanding of intelligence-led security and threat/risk management
Experience managing budgets, resources, and contractual performance
In-depth knowledge of security legislation, compliance, and best practice
Ability to operate effectively in fast-paced, high-pressure environments
Desirable
Experience within Premier League / elite sports environments
Background in police, military, or specialist security roles
Experience within integrated FM or multi-service contracts
Working Pattern
Full-time, site-based role split between Stamford Bridge and Cobham Training Ground
Regular attendance required on all home matchdays and key events
Flexibility required to support evenings, weekends, and peak operational periods
Benefits
We’re proud to offer a great range of benefits including:
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
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